Privacy Policy

Member Auto Center, LLC (MAC) is committed to protecting the privacy of visitors to our web site. We collect information from our visitors only when information is needed to assist visitor users in the auto-buying process, pre-approval process, and / or the request for additional information on the services that MAC provides.

Types of Information We Collect:

  • Name
  • Phone number
  • Email address

What We Do With the Information We Collect:

  • We will collect information from the user when they would like to be contacted about the services that MAC can provide.
  • MAC will collect information from authorized Credit Union personnel on the pre-approval parameters of members so that this information can be communicated with an authorized MAC dealer partner.
  • MAC may collect information from users to notify them of special promotions and events.
  • When user requests a new or pre-owned auto Price Quote Request from MAC user will be prompted to provide information, including name, and preferred method of contact.
  • We will also need information from you relating to the car that you may be interested in purchasing or your financing options, such as; the make and model of the car you are interested in, the amount you would like to finance in order to purchase your car, and the geographical region in which you would like to search for pre-owned autos. Such information is required in order for us to better answer your queries and to complete the transaction of information to third parties that may be assisting in your automotive purchasing.
  • We use Internet Protocol (IP) addresses to analyze trends, administer the site, track user movement throughout the website, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
  • We monitor specific usage patterns such as the number of visitors, the length and frequency of visits to our web site, page views, and navigation patterns. This information is anonymous and is not personally identifiable, and we use the information in order to develop, test, and improve the design and layout of our web site, or to improve our products and services.
  • All of this is done with the intention of better servicing our customers' needs. In the future, we may choose to personalize the experience of our repeat visitors based on previous usage patterns in order to enhance the user experience.
  • In addition, we may choose to use the information we collect from you in order to notify you about special promotions. If you would prefer not to receive such notifications, please contact our customer service department at email@memberautocenter.com.

Sharing Information with Third Parties

MAC will not sell, trade, or otherwise make your personal information available to third parties except with our affiliates, partners, and vendors but solely for the purpose of completing the transaction you requested, and we only provide the information necessary for the third party to provide these services. Further, these parties are not allowed to use personally identifiable information except for the purpose of providing these services. Please note that in the future, MAC may elect to share your personal information with trusted third parties such as business partners or sponsors, or share our general web user statistics (which are anonymous and do not include personally identifiable information) and patterns with our partners, investors, advertisers, vendors, and others. In the unlikely event of a bankruptcy, insolvency, merger or acquisition of MAC, MAC may share your personal information with its successor in interest. If our policy changes with respect to sharing information with third parties, we will post these policy changes on our website, and our visitors will be given the opportunity to have their information removed.

Security Measures

The MAC website uses industry-norm security standards, procedures, and encryption. The information we collect from our visitors is stored on secured servers. The MAC professional IT team is constantly monitoring new technologies that protect sensitive information. While we take reasonable measures, such as those set forth herein, to protect your information from loss, misuse, unauthorized access and unauthorized disclosure, no security measures are impenetrable.


A "cookie" is a piece of data stored on the user's hard drive containing information about the user. Cookies are sent to your web browser and stored on your hard drive, and they function as identifiers. From time to time, MAC (or our sponsors and advertisers) may place cookies on your hard drive in order to help us recognize you if you return to our web site. We may use cookies in order to track information about you and to personalize your experience at our web site. We may also use cookies in order to gather information about our visitors such as the number of visitors, usage patterns, traffic patterns, etc. This information is useful for us to improve our web site design and layout, improve the user experience of repeat visitors, and understand our visitors and their needs. Please note that usage of a cookie is in no way linked to any personally identifiable information while on our web site. Once the user closes their browser, the cookie simply terminates. You can choose to reject cookies by changing the settings on your web browser.

Compliance with Laws

MAC may disclose user information in the limited circumstance where we believe, in reasonable good faith, that such disclosure is necessary or required in order to: (i) comply with applicable laws, regulations or orders, (ii) protect the safety of others, or (iii) bring legal or other action against someone who may be violating any of our user agreements or who may be causing or threatening to cause injury to our property or rights or to others. Protecting Children's Information Privacy: Our online services are not designed for or directed toward children. We do not knowingly solicit or collect data from anyone under 13 years of age and we do not knowingly market to anyone under 13 years of age.

Third Party Links

MAC includes and offer third party product and services on its website. These third party sites have separate and independent privacy policies. MAC therefore has no responsibility or liability for the content and activities of these linked sites.  Nonetheless, MAC seeks to protect the integritity of its site and welcomes any feedback about these sites.

Other Matters

This website may contain links to other sites. Please be aware that MAC is not responsible for the privacy practices of such other sites. This Privacy Policy applies solely to information within and collected by this web site. We may change our Privacy Policy in the future, but we will post such changes in this section so that our visitors are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. You consent to the collection and use of information by MAC.  We welcome any questions, comments, or other feedback from you regarding our Privacy Policy. Please contact us at email@memberautocenter.com.

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